Privacy Policy

1. Introduction

Welcome to https://kynetonhire.com.au (“we”, “us”, “our”, “Kyneton Hire”). We are committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website or engage with our services.

By using our website or providing information to us, you consent to the practices described in this policy.

2. Who We Are

Kyneton Hire is a family-owned party and equipment hire business operating in Kyneton and surrounding regions, providing event marquees, tables, chairs, equipment and related services.

3. What Personal Information We Collect

We may collect personal information that you voluntarily provide when you:

• Contact us via phone, email, online forms;

• Request a quote or booking;

• Subscribe to newsletters or updates;

• Interact with customer service.

Types of information collected may include:

• Name

• Contact details (email, phone, address)

• Event details (dates, requirements)

• Payment information (if processed through third-party systems)

• Website usage data (via cookies and analytics)

4. How We Collect Personal Information

We collect information:

• Directly from you when you submit it via forms, email or phone;

• Automatically through technology (cookies, analytics, server logs).

We use cookies to improve site performance and user experience. You can disable cookies via your browser, though some features may not function properly.

5. How We Use Your Information

We use personal information to:

• Provide, administer and manage bookings and customer enquiries;

• Respond to communications and service requests;

• Send service updates, invoices, confirmations;

• Improve our website and services;

• Comply with legal obligations.

We will not use your information for purposes unrelated to those listed without obtaining your consent first.